Privacy Policy

1. OBJECTIVE

This privacy policy was created to demonstrate IRRA Studio’s commitment to safety and privacy of the information received by its users, as well as to clarify how such information are collected and treated.

By providing the website with personal information or by browsing it, the user is automatically agreeing with the rules established here.

All the information is collected with knowledge and consent of the users, and are used to meet the purpose for which information were provided and disclose products and services that may be of users’ interest.

Users will know what information of theirs are being collected, and will have the option of providing this information or not under the user responsibility, who will also know the consequences of their decision.

Users’ personal information may be shared with companies hired for communication services providing, being demanded from these organizations that our data safety and privacy policies are followed.

Unless we have a legal or judicial claim, your information shall never be transferred to third parties or used for finalities that differ from those for which they were collected.

2. INFORMATION COLLECTION 

IRRA Studio may collect and store the following information:

• Personal information for contract and client support: Full name, personal document numbers (CPF, RG), telephone numbers, email addresses, home address and profession. In case of contracts with legal entities, corporate name and trade name, CNPJ, IE, company address, emails and telephones of people responsible.
• Cookies: Cookies are small files that store information on your browsing in our website and advertisements. When cookies are enabled in your device, IRRA Studio will be able to collect basic information of your visit to the website, which will be stored temporarily, such as pixels, caches and other technologies. It may collect also other information such as: characteristics of the accessing device, browser, IP (with date and hour), IP origin, information regarding clicks, accessed pages, search terms typed into our portals and others.
  
  

  3. PERSONA DATA TREATMENT

  IRRA Studio may perform collected personal data treatment aiming at the following objectives:

  • Use in search, statistics, studies and data collection regarding your activities when using our websites, applications and services;

  • Presenting company services and other information that may be relevant to improve the relationship between IRRA Studio and their client;

  • Improving the support to your requests and elucidation of your doubts;

  • Keeping your data updated with the objective of contacting you always that it is necessary, by phone, email or other media;

  • Sending communication that the client agreed to receive;

  • Elaborating contracts;

  • In cases of complaint when there is a citation of IRRA Studio in social media or specific platforms, with the finality of solving issues raised, as well as adopting necessary measures to solve the situation in the best possible manner.

  • For conducting activities that intent to prevent frauds occurrence.

  4. PERSONAL DATA SHARING

  With the intent of preserving your privacy, IRRA Studio will not share your personal data with non-authorized third parties.

  Your data may be shared with publicity platforms such as Google and Facebook, and hired marketing and publicity service providers. These receive your data only in a quantity required for hired service providing and our contracts are oriented by the data protection norms of the Brazilian legal order.

  However, our partners have their own Privacy Policies, which may diverge from this one. We recommend you to reed the following documents, that can be accessed via the links:

   

  Google Privacy Policy: https://policies.google.com/privacy?hl=pt-BR

  Facebook Privacy Policy: https://www.facebook.com/policy.php

   

  Besides, there are other hypotheses where your data may be shared, that are:

  • Legal determination, requirement, requisition or judicial order, with competent legal, administrative or competent authorities.

  • Automatically in case of societal moves, such as merging, acquisition and incorporation.

  5. RIGHT OF ACCESS, CORRECTION, CANCELLATION OF PERSONAL INFORMATION

  The client has the following rights regarding their personal data:

  • Confirming existence of data treatment, in a simplified manner or in clear and complete format.

  • Accessing their data, being able to request them in a readable printed copy or in a safe, idoneous electronic way.

  • Correcting their data, when requesting editing, correction or updating of these.

  • Limiting their data when unnecessary, excessive or treated in disconformity with the legislation through anonymization, blocking or elimination.

  • Eliminating their treating data with their consent, except in cases established by law.

  • Revoking their consent, unauthorizing data treatment.

  • Informing the possibility of not providing their consent and regarding the consequences of this denial.

  6. SAFETY OF STORED PERSONAL DATA

  Personal data treated by IRRA Studio are stored in a safe location. Primally in our own servers, but with the possibility of using third party hired services or in “cloud” storage, always aiming at improving internal processes.

  Personal data are eliminated when they are no longer needed to the ends they were collected to, or when requested by the user, except in the hypothesis of following a legal or regulatory obligation.

  In order for us to keep your personal information safe, we use physical, electronic and management tools oriented to protecting your privacy.

  Among the measures we adopt, we highlight the following:

  • Only authorized personnel have access to your personal data;
  • The access to your personal data is done only after the confidentiality commitment
  • Your personal data is stored in a safe and idoneous environment.

  IRRA Studio commits to adopt the best practices to avoid security incidents. However, it is necessary to highlight that no virtual page is entirely safe and free of risks. It is possible that, despite all safety protocols, problems of full responsibility of third parties occur, such as cyber attacks by hackers, or also as a result of negligence or imprudence of the user/client.

  In case of security incidents that may generate risk or relevant damage to you or any of our users/clients, we will communicate the affected ones and the National Authority for Data Protection regarding the occurrence, in conformity to the disposals of the General Data Protection Law.

  7. PROFESSIONAL IN CHARGE OF DATA PROTECTION

  In case of doubts regarding this Privacy Policy or personal data we treat, you can reach our staff member in charge of personal data protection through the following media:

  José Marcus da Silva – contato@irrastudio.com

  8. CHANGES IN THE PRIVACY POLICY

  IRRA Studio reserves the right to modify this Privacy Policy anytime, always maintaining it updated and available in the website according to the current legislation.